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- A 24 hour notice is required in the event you are unable to keep your scheduled appointment. If a 2nd missed appointment would occur, we would require full payment for that missed service. All cancellations need to be done via phone call.
- For the safety, consideration, and comfort of all our guests, no children under the age of 12 are allowed to attend appointments with a parent.
- Massage and facial guests are asked to arrive 15 minutes before their appointment to fill out forms, if needed. To enhance your experience, we suggest changing into a robe for comfort and relaxation.
- GAIA t-shirts are available to guests having a color service. If you would like to change into a color t-shirt, please arrive 15 minutes before your appointment.
- GAIA Loyalty Program. Get your treat card today to start earning treat points.